How do I login to my dashboard account?
Visit the RCI website at
rivercityinnovations.ca and click "Dashboard Login" on the top right corner. Login using your email (email is case sensitive, enter using all lowercase) and password.
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RCI Monitoring Dashboard Quick Start Guide
Dashboard Quick Start Guide Online Video Tutorial: Basic Navigation First, sign into the dashboard at https://iot.rivercityinnovations.ca/login The dashboard has 3 different states/views - Default, Location and Device. Each of these views will show ...
How often is data updated on the dashboard?
Our devices have a standard once-per-hour uplink time, where stored data is sent from the Gateway to the Cloud Dashboard. In the case of detecting out-of-range temperatures, data transmission becomes more frequent. Users have the flexibility to ...
Is it possible to export images of the data charts/graphs from the dashboard?
Unfortunately, direct export of data charts and graphs from the dashboard is not supported. However, the Snip tool included in Windows can be utilized for this purpose.
Why haven’t I received an account activation email?
Account activation emails are sent once all equipment is shipped. If you have received your equipment and still do not see an email, double check that the email address is the same as the one provided to RCI. If you still do not see an account ...
Do you have an app in the app store?
Currently we do not have a mobile app available for download, however we are actively developing an app to be released in the near future! In the meantime, the dashboard can be accessed by smart phones on any web browser. You can navigate directly to ...