On the temperature line graph, when the temperature crosses outside the set thresholds, does the colour of the line change?

• Related Articles

• Why are the thresholds set so close to the temperature data? (Grocery)

  Thresholds are positioned near the majority of the data to account for the two-hour delay in alarms, ensuring timely alerts if something goes wrong. If the thresholds are set too far from the data, an alarm might not be triggered in time to save the ...

• Why haven't I received an alert when the temperature has already been above the high temperature threshold for an hour?

  For units in restaurants and grocery stores an alarm will not be immediately be issued when a temperature crosses the high threshold. An alert will only be sent out if the temperature remains above the set high threshold for two hours. This two-hour ...

• Are the sensors always monitoring the temperature?

  The TxH sensors monitor for temperature every 60 seconds to prevent product loss using accurate, real-time data. Temperature readings are transmitted to the dashboard every hour as long as they remain within the set temperature threshold range. ...

• Do the data points represent the average temperature over the hour?

  No, the data points represent the temperature at that time. Sensors sample the temperature every minute and if the temperature is within the range of the set thresholds it then reports to the gateway every hour.

• If a temperature consistently falls below the low temperature threshold, would you recommend lowering the set threshold?

  It depends on the type of product stored in the unit. For frozen products, lowering the temperature threshold is acceptable. However, for produce, you generally shouldn't decrease the low threshold too much, as freezing the product can cause damage ...