Thresholds are positioned near the majority of the data to account for the two-hour delay in alarms, ensuring timely alerts if something goes wrong. If the thresholds are set too far from the data, an alarm might not be triggered in time to save the ...
Disconnect the gateway (both ethernet and power if applicable) and allow it to rest for a few minutes. Reconnect the gateway and wait for a few minutes. This should reset the gateway and restore its connection. Here are some additional ...
Our devices have a standard once-per-hour uplink time, where stored data is sent from the Gateway to the Cloud Dashboard. In the case of detecting out-of-range temperatures, data transmission becomes more frequent. Users have the flexibility to ...
Unfortunately, direct export of data charts and graphs from the dashboard is not supported. However, the Snip tool included in Windows can be utilized for this purpose.
No, the data points represent the temperature at that time. Sensors sample the temperature every minute and if the temperature is within the range of the set thresholds it then reports to the gateway every hour.