What is the battery life of your devices?

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• Why are some sensors showing lower battery than others?

  The battery indicator displays the voltage, not the capacity. Cooler temperatures can cause the voltage to drop, but this does not reflect a decrease in capacity. If the voltage is above 2.6 to 2.7 and no 'low battery' alarms are issued, the sensor ...

• Do your temperature & humidity devices require re-calibration?

  No, our devices are pre-calibrated to NIST standards and are lab-guaranteed for 5-10 years depending on their application.

• How accurate are temperature readings?

  Our Temperature & Humidity Devices provide readings within ±0.2°C to ±0.4°C accuracy.

• What happens to my data when the internet goes out?

  Our devices will still transmit data to the Gateway during internet outages. The Gateway will store the data until the internet connection resumes.

• Is there a way to choose which locations alert which users?

  Yes, we do have the capability to separate devices and customize access permissions for each sensor. Currently, adjusting locations and access permissions must be done internally here at RCI, however the new software platform will allow for this ...