Why are some sensors showing lower battery than others?

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• What is the battery life of your devices?

  Our Temperature & Humidity Devices have up to a 10-year battery life!

• Are the sensors always monitoring the temperature?

  The TxH sensors monitor for temperature every 60 seconds to prevent product loss using accurate, real-time data. Temperature readings are transmitted to the dashboard every hour as long as they remain within the set temperature threshold range. ...

• Why are multiple sensors reporting warmer-than-expected temperatures?

  The sensors monitor ambient temperature, which can vary within a unit and therefore it is possible that the sensors are situated in a warmer area. We can try relocating these sensors to obtain a more accurate reading.

• Why are two sensors within the same refrigeration unit reading different temperatures?

  The sensors measure ambient air temperature, which can vary throughout a unit. In a cooler or freezer, temperature readings may differ depending on where the device is placed, such as near a door or a fan.

• Can the two-hour delay on alarms be removed?

  The two-hour delay is in place to account for defrost cycles. Sensors can be changed (by RCI) from the two-hour delay to immediate alarms for specific cases (i.e., sensors located near the IT rack).