Why are the thresholds set so close to the temperature data? (Grocery)

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• Do the data points represent the average temperature over the hour?

  No, the data points represent the temperature at that time. Sensors sample the temperature every minute and if the temperature is within the range of the set thresholds it then reports to the gateway every hour.

• On the temperature line graph, when the temperature crosses outside the set thresholds, does the colour of the line change?

  The colors displayed on the chart remain unchanged regardless of whether the temperature is within the threshold range. A temperature outside the set range is visually indicated by the light blue temperature line rising above the red line (high ...

• Are the sensors always monitoring the temperature?

  The TxH sensors monitor for temperature every 60 seconds to prevent product loss using accurate, real-time data. Temperature readings are transmitted to the dashboard every hour as long as they remain within the set temperature threshold range. ...

• Why haven't I received an alert when the temperature has already been above the high temperature threshold for an hour?

  For units in restaurants and grocery stores an alarm will not be immediately be issued when a temperature crosses the high threshold. An alert will only be sent out if the temperature remains above the set high threshold for two hours. This two-hour ...

• On the temperature chart, how do I zoom back out on the data once I have zoomed in?

  To return to the original view on the temperature chart after zooming in, simply double-click on the chart. Additionally, you can adjust the date range for the data being displayed in the top right-hand corner of the screen. Clicking on the clock ...