Why are two sensors within the same refrigeration unit reading different temperatures?

• Related Articles

• Why are multiple sensors reporting warmer-than-expected temperatures?

  The sensors monitor ambient temperature, which can vary within a unit and therefore it is possible that the sensors are situated in a warmer area. We can try relocating these sensors to obtain a more accurate reading.

• Can the two-hour delay on alarms be removed?

  The two-hour delay is in place to account for defrost cycles. Sensors can be changed (by RCI) from the two-hour delay to immediate alarms for specific cases (i.e., sensors located near the IT rack).

• Are the sensors always monitoring the temperature?

  The TxH sensors monitor for temperature every 60 seconds to prevent product loss using accurate, real-time data. Temperature readings are transmitted to the dashboard every hour as long as they remain within the set temperature threshold range. ...

• Why are some sensors showing lower battery than others?

  The battery indicator displays the voltage, not the capacity. Cooler temperatures can cause the voltage to drop, but this does not reflect a decrease in capacity. If the voltage is above 2.6 to 2.7 and no 'low battery' alarms are issued, the sensor ...

• Why haven't I received an alert when the temperature has already been above the high temperature threshold for an hour?

  For units in restaurants and grocery stores an alarm will not be immediately be issued when a temperature crosses the high threshold. An alert will only be sent out if the temperature remains above the set high threshold for two hours. This two-hour ...