The bottom right widgets in the location dashboard screen allow you to enter contact information to receive alerts about any device alarms. You can enter up to 4 contacts (emails & phone numbers). Ensure the “+1” is included before the phones area ...
No, all contacts will only receive the one alert. The alarm will continue to be displayed in the alarms tab on the dashboard however it will not send out the alerts again. With the new dashboard Luc is working on additional alerts will be sent out if ...
For units in restaurants and grocery stores an alarm will not be immediately be issued when a temperature crosses the high threshold. An alert will only be sent out if the temperature remains above the set high threshold for two hours. This two-hour ...
Yes, any individual with a completed contact field and alerts turned on will receive the alert. A total of four emails and four phone numbers can be entered.
Yes, we do have the capability to separate devices and customize access permissions for each sensor. Currently, adjusting locations and access permissions must be done internally here at RCI, however the new software platform will allow for this ...