Will the temperature of outdoor freezers increase in the summer?

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• Why haven't I received an alert when the temperature has already been above the high temperature threshold for an hour?

  For units in restaurants and grocery stores an alarm will not be immediately be issued when a temperature crosses the high threshold. An alert will only be sent out if the temperature remains above the set high threshold for two hours. This two-hour ...

• On the temperature chart, how do I zoom back out on the data once I have zoomed in?

  To return to the original view on the temperature chart after zooming in, simply double-click on the chart. Additionally, you can adjust the date range for the data being displayed in the top right-hand corner of the screen. Clicking on the clock ...

• How accurate are temperature readings?

  Our Temperature & Humidity Devices provide readings within ±0.2°C to ±0.4°C accuracy.

• Are the sensors always monitoring the temperature?

  The TxH sensors monitor for temperature every 60 seconds to prevent product loss using accurate, real-time data. Temperature readings are transmitted to the dashboard every hour as long as they remain within the set temperature threshold range. ...

• Will contacts continue to receive alerts if an alarm has not been acknowledged?

  No, all contacts will only receive the one alert. The alarm will continue to be displayed in the alarms tab on the dashboard however it will not send out the alerts again. With the new dashboard Luc is working on additional alerts will be sent out if ...