Knowledge Base
Cold-Chain Dashboard
Temperature monitoring sensors and cloud dashboard
Recent Articles
On the temperature line graph, when the temperature crosses outside the set thresholds, does the colour of the line change?
The colors displayed on the chart remain unchanged regardless of whether the temperature is within the threshold range. A temperature outside the set range is visually indicated by the light blue temperature line rising above the red line (high ...Do the data points represent the average temperature over the hour?
No, the data points represent the temperature at that time. Sensors sample the temperature every minute and if the temperature is within the range of the set thresholds it then reports to the gateway every hour.On the temperature chart, how do I zoom back out on the data once I have zoomed in?
To return to the original view on the temperature chart after zooming in, simply double-click on the chart. Additionally, you can adjust the date range for the data being displayed in the top right-hand corner of the screen. Clicking on the clock ...Is it possible to export images of the data charts/graphs from the dashboard?
Unfortunately, direct export of data charts and graphs from the dashboard is not supported. However, the Snip tool included in Windows can be utilized for this purpose.What is the advantage of receiving excel reports compared to pdf reports?
The pdf reports are very long documents that require a lot of scrolling. The excel reports create a more organized format by separating each device into its own worksheet within the workbook.
Popular Articles
Setup Automatic Reports
Automatic reports can be setup to be periodically created and emailed to you. In the Locations widget on your home screen, click the icon: In the window that pops up, toggle on Automatic reports, set the interval, insert the email address that should ...Export Report for Location
You can export a report for an entire location at any time. To do so, navigate to the location of interest, and click the icon in the "Location Devices" widget: In the window that pops up, select the date range that you want to export, and select ...Getting Started with 7shifts
Introduction To connect your 7shifts account with the Cold Chain Dashboard and receive temperature alerts in your Manager Logbook, you will need to enter 3 different ID's from your 7shifts account into the appropriate fields on the dashboard. As you ...Adding/Removing Contacts for Alerts
The bottom right widgets in the location dashboard screen allow you to enter contact information to receive alerts about any device alarms. You can enter up to 4 contacts (emails & phone numbers). Ensure the “+1” is included before the phones area ...What is the battery life of your devices?
Our Temperature & Humidity Devices have up to a 10-year battery life!